Repair Warranty
At AudioQore, we provide a focused 30-day warranty specifically limited to the exact section or component repaired (e.g., the power supply) and the specific parts replaced. This warranty does not extend to the entire unit or other unrelated functions of the product. Our commitment ensures that the specific work performed meets our rigorous standards for professional craftsmanship.
Standard Warranty Coverage
- •Part-Labor Warranty: 1 month on specific section where repair is performed
- •Coverage Scope: Defects in workmanship and material failure
- •Limitations: Does not cover damage from misuse, accidents, or improper maintenance
Important Timeline Information
We understand that having your audio equipment down is frustrating. However, achieving reference-grade results requires meticulous work and thorough testing. Please note:
Processing Times
- •Diagnosis: Initial assessment typically takes 2-3 business days
- •Repair Duration: Standard repairs average 5-10 business days from approval
- •Complex Repairs: May take 2-4 weeks depending on component availability and testing requirements
- •Quality Assurance: All equipment undergoes rigorous testing before release to ensure reference-grade performance
We prioritize quality over speed. Rush repairs are available upon request and may incur additional charges. Contact us to discuss your timeline needs.
Extended Protection
For equipment requiring specialized care or operating in demanding environments, we offer extended protection plans and preventative maintenance programs.
Studio & Professional Use
Equipment used in professional studios, live venues, or commercial installations qualifies for extended warranty coverage with regular calibration and maintenance services included.
Vintage Equipment
Rare and vintage audio components receive specialized warranty coverage with sourced replacement parts and ongoing support to maintain their original character and performance.
Making a Warranty Claim
If you experience any issues with your repaired equipment within the warranty period, we're here to help.
- Document the Issue: Note any unusual behavior, error codes, or performance changes
- Contact Us: Reach out via WhatsApp or email with photos/videos if applicable
- Diagnosis: We'll determine if the issue falls under warranty coverage
- Resolution: We'll repair, replace, or refund according to warranty terms
Warranty Terms & Conditions
- •Warranty is non-transferable and applies only to the original customer
- •Warranty does not cover cosmetic damage, normal wear and tear, or user error
- •Unauthorized modifications void warranty coverage
- •Warranty claim processing times may take 5-10 business days
- •AudioQore reserves the right to modify warranty terms with 30 days written notice
Have questions about our warranty?
Contact Us on WhatsAppLast updated: June 7, 2026