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Terms of Service

The terms governing your use of AudioQore's services

Welcome to AudioQore. These Terms of Service ("Terms") govern your engagement with our audio repair, restoration, installation, and consultation services. By dropping off equipment, booking an installation, or requesting a consultation, you agree to these Terms. Please read them carefully.

1. Our Services

AudioQore provides specialized services for audio equipment, including diagnostics, repair, restoration, system design, and installation across hi-fi, professional, and car audio domains.

  • All work is performed by qualified technicians using appropriate tools and parts
  • Service estimates are provided after initial diagnosis and are subject to change if hidden faults are discovered
  • We reserve the right to decline work that is unsafe, uneconomical, or beyond our scope

2. Estimates & Approvals

We believe in transparent pricing. No repair work beyond diagnosis begins without your explicit approval.

  • Diagnosis Fee: A diagnostic charge may apply and will be communicated upfront
  • Estimate Validity: Quotes are valid for 30 days and may change based on part price fluctuations
  • Additional Faults: If new issues are found mid-repair, we will pause and seek your approval before proceeding

3. Timelines & Parts Availability

We prioritize quality over speed. Reference-grade results require careful work, and some components — especially for vintage or imported equipment — must be sourced and may take time to arrive.

  • Stated timelines are estimates and may extend due to part availability or testing requirements
  • AudioQore is not liable for delays caused by suppliers, shipping, or customs
  • We will keep you informed of significant changes to expected completion dates

4. Payment Terms

  • Payment is due in full upon completion and before equipment is released, unless otherwise agreed in writing
  • Larger installation projects may require a deposit before work commences
  • Accepted payment methods will be communicated at the time of service

5. Equipment Collection & Storage

Once your equipment is ready, we ask that it be collected promptly.

  • Equipment left uncollected for more than 90 days after completion notice may incur storage fees
  • We will make reasonable attempts to contact you before any further action is taken

6. Liability

We handle every piece of equipment with the utmost care. However, please note the following limitations:

  • AudioQore is not responsible for pre-existing faults or latent damage unrelated to our work
  • Our liability is limited to the value of the service performed
  • We recommend backing up any settings, presets, or stored data before service where applicable

7. Warranty

Repairs are covered under our warranty as described on our Warranty & Protection page. Please refer to that page for full coverage details and limitations.

8. Changes to These Terms

AudioQore may update these Terms from time to time. The most current version will always be available on this page. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

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Last updated: July 13, 2026